TERMS & CONDITIONS
TERMS & CONDITIONS
- ALL GOODS REMAIN THE PROPERTY OF BORDER CATER HIRE.
- WHILE GOODS ARE IN YOUR POSSESSION, YOU ARE LIABLE FOR THEM.
- DEPOSITS WILL BE RETAINED UNTIL ALL GOODS ARE RETURNED.
- DISCREPANCIES WILL NOT BE ENTERTAINED: ALL GOODS MUST BE CHECKED BY YOURSELVES ON COLLECTION AND RETURN.
- SHORTAGES WILL BE CHARGED AT FULL REPLACEMENT COST. NO SUBSTITUTES WILL BE ACCEPTED.
- GOODS CHARGED FOR WILL BE CREDITED IF ORIGINAL GOODS ARE RETURNED.
- GOODS HIRED MONDAY TO THURSDAY MUST BE RETURNED BY 12.00pm THE FOLLOWING BUSINESS DAY AFTER THE EVENT.
- GOODS HIRED ON FRIDAY MUST BE RETURNED BY THE FOLLOWING MONDAY BY 12.00pm.
- UNWASHED CROCKERY/CUTLERY WILL BE CHARGED AT 40c PER ITEM.
- WHEN HIRING BAIN MARIES, PLEASE ASK FOR INSTRUCTIONS AS THE ELEMENT AND THERMOSTAT ARE EXTREMELY SENSITIVE.
- BORDER CATER HIRE WILL NOT BE HELD RESPONSIBLE FOR ANY DAMAGE CAUSED BY HIRED ITEMS.
- BALL AND CYLINDER CANDLES ARE FOR HIRE (UNLESS OTHERWISE AGREED UPON) AND MUST BE RETURNED.
- NO RETURN FOR UNUSED GOODS
- MONIES OUTSTANDING BEYOND 90 DAYS WILL BE CHARGED AT THE MAXIMUM RATE UNDER THE USURY ACT. SHOULD THE NEED ARISE FOR US TO USE LEGAL PROFESSIONALS/ATTORNEYS ETC. WILL BE FOR YOUR ACCOUNT.
- DAMAGES/LOSSES NOT COVERED BY DEPOSIT MUST BE PAID IN FULL NO MORE THAN 1 WEEK AFTER THE FUNCTION.
- FAIRY LIGHTS MUST BE RETURNED IN THEIR INDIVIDUAL PACKETS, AS THEY WERE COLLECTED. NO CHANGES MAY EVER BE MADE TO THE FAIRY LIGHTS SUCH AS CHANGING PLUGS, ETC.
- WHEN DELIVERED GOODS ARE COLLECTED ALL GOODS TO BE NEATLY PACKED AND READY OTHERWISE A LARGE CLEAN UP & LAUNDRY FEE WILL BE CHARGED.
- DEPOSITS TO BE PAID IN CASH.
VERY IMPORTANT:
GOODS HIRED FOR THE WEEKEND AND NOT RETURNED ON THE MONDAY WILL LOOSE 1/2 THE DEPOSIT AND NOT RETURNED BY WEDNESDAY WILL LOOSE THE WHOLE DEPOSIT.
DO NOT LAUNDER LINEN.
LINEN TORN, BURNT OR DAMAGED BY WAX/MOULD WILL BE FOR YOUR ACCOUNT AT REPLACEMENT COSTS OR DRY CLEANING WHICHEVER IS APPLICABLE.
DO NOT STORE WET LINEN IN PLASTIC BAGS (TO PREVENT MOULD.)
DEPOSITS AND HIRING COSTS ARE NON-NEGOTIABLE
CLIENTS MUST CHECK THEIR OWN ORDERS BEFORE LEAVING OUR PREMISES DISCREPANCIES WILL NOT BE ENTERTAINED THEREAFTER.