CONTACT US

Please collect your goods on Friday or Thursday before 3:30pm.

Note: If you have a ‘100 + guest’ event and your transport is not in the yard by 3:30 pm – you will be charged over time.

Please return the items you have hired on Monday before 3:30pm.

If you are returning a ‘100 + guest’ event and your transport is not in the yard by 3:30pm. You will be charged over time.

The deposit is a small security fee that Border Cater Hire holds to book your goods and for the duration of your event. This fee is to cover any breakages and losses when items are returned. If some items are lost or broken money will be deducted from your deposit. Please note cash deposits are encouraged if your deposit is R500 or less.

Yes – when everything is returned and counted, we will EFT your deposit into your bank account. You must provide details via email borderhire36@gmail.com or WhatsApp 083 295 7475 with your order name as a reference and cellphone number. 

You will get your full deposit if no items are broken or lost, if so the amount will be deducted and returned to your account. 

Please note: if you have paid your deposit in cash, this will be refunded in cash, you will need to collect from our office.

We encourage all deposits under R500 to be paid in cash.

Yes we do deliver in the East London region for an extra fee depending on the size of your load and the distance.

Area includes as far as Kidds Beach, Gonubie, Chintsa, all East London suburbs.

We can offer an extra set up fee and that will be a custom amount, you will have to discuss this with the sales reps in-house.

We love it when you come and visit us to build your event but if you live out of town you can send your inspiration picture, number of guests and date of function. 

Please contact us: borderhire36@gmail.com or WhatsApp: 083 295 7475.  When happy with your list of goods you can EFT us.

Yes, someone else can collect, if the full amount for the goods has been paid. They will need your cellphone number and name of your invoice.

We do have an in-house backdrop service with a partner company called JT Events. 

Please contact us on email borderhire36@gmail.com or WhatsApp: 083 295 7475.

No need to make an appointment. There is always a sales rep available to talk to you about your event. The least busy times are Tuesday and Wednesday morning.

No, we do not – we do have brother companies that can help you. Please WhatsApp us for the info: 083 295 7475.

We normally rent out items per ‘event’ so traditionally Thursday – Monday. If you are having a conference we will charge you a percentage of the use per day. Please note: in December the goods move every 48 hours so you will pick up the day before your event and need to return the morning after your event.

We will take the cost to replace the item off your deposit.